Comet sent for starting point; ai customer service agent.
| Competitor | Best feature | Best for | Pricing | Free plan? | Cons |
|---|---|---|---|---|---|
| AI powered customer service platform | customer service teams businesses | Support Team: €19/m Suite Team: €55/m Suite Professional: €115/m Suite Enterprise: €169/m Annually | ❌ | slow support response, complex setup, expensive add-ons | |
| AI powered customer platform | small businesses mid sized businesses | Free: €0/m Starter: €9/m Professional: €792/yr Enterprise: €3,300/yr Annually | ✅ | complicated interface, pricey with limited features, poor customer service | |
| Unified cloud software suite | businesses small and large | not found | ❌ | slow customer support, difficult subscription cancellation, poor issue resolution | |
| Fin AI Agent for helpdesks | businesses seeking AI customer support | Essential: $29/m Advanced: not found Expert: not found Annually | ❌ | slow support response, high pricing, rigid contract terms | |
| AI-assisted enterprise service software | IT teams customer service teams | not found | ❌ | buggy import process, poor support communication, no subscription cancellation option | |
| intuitive customer support platform | customer support teams businesses | Free: $0/m Standard: $25/m Plus: $45/m Pro: $75/m Monthly | ✅ | pushes political agendas, buggy registration form, poor document editor | |
| AI-powered customer support agent | customer support teams sales teams | Free: €0/m Mini: €45/m Essentials: €95/m Plus: €295/m Monthly | ✅ | off-topic AI answers, PDF upload cropped without warning, abrupt AI workflow changes | |
| ultra realistic multilingual speech generation | Enterprises creators developers | Free: $0/m Starter: $5/m Creator: $22/m Pro: $99/m Scale: $330/m Business: $1,320/m Monthly | ✅ | no real-time processing updates, legacy voices removed abruptly, voice pace changes mid-sentence | |
| AI agent with highest resolution rate | small businesses customer support teams | Starter: €24.17/m Growth: €49.17/m Plus: €749/m Monthly | ❌ | unresponsive customer support, account suspension without notice, hidden auto-renew charges | |
| Complete platform for AI support agents | businesses needing AI support | Free: $0/m Hobby: $32/m Standard: $120/m Pro: contact us Annually | ✅ | poor customer service, misleading refund policy, unreliable platform | |
| AI powered flexible support platform | customer support IT teams | Basic: $21/m Team: $39/m Pro: $89/m Monthly | ❌ | slow customer support response, no weekend support, delayed issue resolution | |
| couldn't visit | couldn't visit | not found | ❌ | OCR issues in web automation, high cost, downtime struggles | |
| Multi agent AI customer support | enterprise customer support teams | not found | ❌ | chatbot gives incorrect info, can't reach human support, repeats same questions | |
| AI powered multi channel help desk | Businesses requiring secure AI help desk | Team: €39/agent/m Professional: €59/agent/m Enterprise: €99/agent/m Monthly | ❌ | poor live chat functionality, no dark mode, unstable messaging | |
| AI powered support ticket automation | Customer support teams, Support leaders | Kayako One: $79/m Monthly | ❌ | poor billing practices, unresponsive customer support, aggressive sales tactics | |
| Conversational AI for ecommerce support | ecommerce merchants Shopify store owners | Starter: $10/m Basic: $60/m Pro: $360/m Advanced: $900/m Monthly | ❌ | nonexistent support, lacks internal chat, poor email opt-out, constant glitches, aggressive sales tactics | |
| unified Reasoning Engine for AI | enterprises customer service teams | not found | ❌ | inaccurate reporting, endless chatbot loops, poor support response | |
| patented Fin AI Engine for complex queries | customer service teams enterprises | Resolution: $0.99/m Intercom seat: $29/m Copilot add-on: $35/m Monthly | ❌ | slow service on busy days, inconsistent food quality, occasional understaffing | |
| All in one AI contact center | E-commerce and enterprises | not found | ❌ | not found | |
| AI teammate with trustworthy answers | support teams sales teams | Mini: Free Pro: Contact us Max: Contact us not found | ✅ | not found | |
| AI powered ecommerce support automation | eCommerce sellers retailers | Essential: €39/m Growth: €89/m Professional: €119/m Annually | ❌ | steep pricing increases, shift to per-user model, ineffective AI features | |
| Unified AI agent platform | enterprise IT departments, business teams | not found | ❌ | basic functionalities unmet, poor understanding of some requests, inaccurate session management | |
| agentic Reasoning Engine automation | enterprise employees IT HR | not found | ❌ | expensive product, less reliable, under delivered | |
| Build powerful AI agents quickly | enterprises seeking AI customer service | not found | ❌ | defective zipper installation, no refunds or exchanges, understaffed with long cashier lines | |
| Agent workflows in natural language | enterprises seeking AI concierge | not found | ❌ | limited transparency, poor customization, heavy maintenance | |
| AI powered help desk software | small and medium businesses enterprises | Free Plan: $0/m Team Plan: $499/m Monthly | ✅ | lacks social media integration, no iOS deployment upgrade, limited integrations | |
| Self learning AI enterprise agents | enterprise operations leaders, HR managers | Agent S: $990/m Agent M: $1990/m Agent L: $3990/m Monthly | ❌ | misleading referral program terms, confusing subscription management, no refunds on unwanted products | |
| Human quality AI virtual agents | contact center leaders agents | not found | ❌ | Dexcom readings inaccurate, high price, data privacy concerns | |
| Guaranteed AI powered CX outcomes | customer experience teams businesses | Managed AI: $2900/m Solve: $1.25 each Managed AI & Superhumans: $2.25 each Monthly | ❌ | sometimes stuck returning to menu, occasional performance issues, app only works on Apple products | |
| AI-driven help desk automation | managed service providers MSPs | not found | ❌ | relatively slow connections, apps are complex, no split tunneling on Android | |
| AI chatbot builder with instant training | Small businesses customer support | Free: $0/m Business: $20/m Monthly | ✅ | slow performance, costly migration of spam folders, limited customization/reporting |
Input: ai customer service agent, automated customer support ai, ai help desk service