26 AI Calling Agents Compared
A practical comparison of 26 AI Calling Agent options, with a short breakdown of each provider's focus, pricing, free plan, and possible drawbacks.
Zendesk
For Zendesk, the collected research highlights "AI-powered customer service platform" as the main feature. It is mainly suited to customer service teams and businesses.
The listed prices were Support Team: €19/m; Suite Team: €55/m; Suite Professional: €115/m; Suite Enterprise: €169/m. Billing is shown as annually. No free plan was listed when the research was collected.
The main points to check are slow, unhelpful customer support, overpriced add-ons, complex setup. These notes come from the collected research and may not describe every customer's experience.
Elevenlabs
For Elevenlabs, the collected research highlights "ultra realistic multilingual AI voice" as the main feature. It is mainly suited to enterprises, creators, and developers.
The listed prices were Free: $0/m; Starter: $5/m; Creator: $22/m; Pro: $99/m; Scale: $330/m; Business: $1, 320/m. Billing is shown as monthly. A free plan was listed when the research was collected.
The main points to check are no real-time processing updates, subscription unexpected charges, deprecated legacy voices abruptly. These notes come from the collected research and may not describe every customer's experience.
Vonage
Vonage appears in the ai calling agent market, but its website could not be checked during the original research. Its main feature and intended users should therefore be confirmed directly with the provider.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are unresponsive customer service, poor call quality, confusing website. These notes come from the collected research and may not describe every customer's experience.
Ringcentral
For Ringcentral, the collected research highlights "AI-powered communications platform" as the main feature. It is mainly suited to small businesses and enterprises.
The listed prices were Core: $20/m; Advanced: $25/m; Ultra: $45/m. Billing is shown as annually. No free plan was listed when the research was collected.
The main points to check are poor customer service responsiveness, difficult cancellation process, unreliable call quality. These notes come from the collected research and may not describe every customer's experience.
8x8
For 8x8, the collected research highlights "AI integrated customer experience platform" as the main feature. It is mainly suited to businesses needing customer experience.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are slow porting confirmation, Chrome extension issues, poor cancellation process. These notes come from the collected research and may not describe every customer's experience.
Genesys
For Genesys, the collected research highlights "AI-powered experience orchestration platform" as the main feature. It is mainly suited to contact centers and enterprises.
The listed prices were Genesys Cloud CX 1: $75/m; Genesys Cloud CX 2: $115/m; Genesys Cloud CX 3: $155/m; Genesys Cloud CX 4: $240/m. Billing is shown as annually. No free plan was listed when the research was collected.
The main points to check are poor support responsiveness, frequent disconnections, high partner costs. These notes come from the collected research and may not describe every customer's experience.
Nice
For Nice, the collected research highlights "enterprise AI platform for customer service" as the main feature. It is mainly suited to enterprises and contact centers.
The listed prices were CXone Mpower Omnichannel: $110/m; Essential Suite: $135/m; Core Suite: $169/m; Complete Suite: $209/m; Ultimate Suite: $249/m. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are fraudulent service, refund delays, poor customer support. These notes come from the collected research and may not describe every customer's experience.
Cloudtalk
For Cloudtalk, the collected research highlights "AI voice agents for calls" as the main feature. It is mainly suited to sales and support teams.
The listed prices were Starter: €25/m; Essential: €29/m; Expert: €49/m. Billing is shown as annually. No free plan was listed when the research was collected.
The main points to check are international numbers not available, some features not working, burned numbers as spam. These notes come from the collected research and may not describe every customer's experience.
Telnyx
For Telnyx, the collected research highlights "owns and controls telephony stack" as the main feature. It is mainly suited to developers and businesses.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are slow, inaccurate support, account suspensions, poor verification process, outdated docs, buggy servers. These notes come from the collected research and may not describe every customer's experience.
Goodcall
For Goodcall, the collected research highlights "custom AI phone agents setup" as the main feature. It is mainly suited to small businesses and enterprises.
The listed prices were Starter: $66/m; Growth: $108/m; Scale: $208/m. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are constant sales pitch, voicemail access now paid, broken free account promise. These notes come from the collected research and may not describe every customer's experience.
Voiceflow
For Voiceflow, the collected research highlights "build launch and scale AI agents" as the main feature. It is mainly suited to enterprise CX teams, engineers.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are high latency causing awkward pauses, limited voice testing, lacks advanced security. These notes come from the collected research and may not describe every customer's experience.
Vapi
For Vapi, the collected research highlights "most configurable voice AI platform" as the main feature. It is mainly suited to developers and enterprise businesses.
The listed prices were Custom Agents: usage-based; Call Concurrency: 10 lines + $10/line/mo; Calls: $0.05/min; SMS/Chat: $0.005/msg; Add-on: $1000/mo. Billing is shown as annually. No free plan was listed when the research was collected.
The source data did not include a clear drawback. That does not mean the product has no limits, so test the parts that matter to your workflow.
Sierra
For Sierra, the collected research highlights "build powerful AI agents quickly" as the main feature. It is mainly suited to businesses using AI customer service.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The collected review notes may refer to a different product or company, so they are not used in this comparison. Check recent product reviews before making a decision.
Retellai
For Retellai, the collected research highlights "lLM based humanlike voice AI" as the main feature. It is mainly suited to large support and sales teams.
The listed prices were Pay-as-you-go: $0.07/min; Enterprise: $0.05/min. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are cal.com eventTypeId often randomized, customer support frustrating, requires technical skills for complex scenarios. These notes come from the collected research and may not describe every customer's experience.
Parloa
For Parloa, the collected research highlights "AI agents handling millions conversations" as the main feature. It is mainly suited to businesses needing customer service automation.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are aMP lacks AI wizards and test/dev environments, No parallel prod and test usage, Combined RBA and AMP usage problematic. These notes come from the collected research and may not describe every customer's experience.
Convoso
For Convoso, the collected research highlights "AI-powered outbound contact center" as the main feature. It is mainly suited to sales teams and call centers.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are page sometimes slow to load, setup complicated, occasional bugs. These notes come from the collected research and may not describe every customer's experience.
Synthflow
For Synthflow, the collected research highlights "end to end voice AI platform" as the main feature. It is mainly suited to enterprises BPO and Contact Centers.
The listed prices were Pay as you go: $0 start, then usage-based; Concurrency add-on: $20/call; $2, 000 White Label monthly. Billing is shown as monthly. A free plan was listed when the research was collected.
The main points to check are feature limits on lower tiers, limited 14-day trial minutes, occasional voice glitches. These notes come from the collected research and may not describe every customer's experience.
Loman
For Loman, the collected research highlights "24 7 AI phone answering" as the main feature. It is mainly suited to restaurant owners and managers.
The listed prices were Starter: $199/m; Premium: $399/m. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are high pricing, limited minutes per plan, no free trial. These notes come from the collected research and may not describe every customer's experience.
Bland
For Bland, the collected research highlights "custom trained voice AI models" as the main feature. It is mainly suited to enterprises and customer support.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The source data did not include a clear drawback. That does not mean the product has no limits, so test the parts that matter to your workflow.
Calldesk
For Calldesk, the collected research highlights "AI voice agents for enterprises" as the main feature. It is mainly suited to enterprise customer service teams.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are very high starting price, no free trial available, no user reviews. These notes come from the collected research and may not describe every customer's experience.
Voiso
For Voiso, the collected research highlights "AI-powered contact center platform" as the main feature. It is mainly suited to contact centers and businesses.
The listed prices were Core: $30/m; Pro: $65/m; Custom: Tailored. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are poor communication on order changes, shipping delays, difficult order modifications. These notes come from the collected research and may not describe every customer's experience.
Curiousthing
For Curiousthing, the collected research highlights "best in class B2B Voice AI" as the main feature. It is mainly suited to small businesses and medium enterprises.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are account deactivation without notice, free version discontinued, poor refund policy. These notes come from the collected research and may not describe every customer's experience.
Voice Agent
For Voice Agent, the collected research highlights "AI voice agents for automated calls" as the main feature. It is mainly suited to sales teams and small businesses.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are high starting price, limited info on call quality, no clear deployment reviews. These notes come from the collected research and may not describe every customer's experience.
Nextlevel
For Nextlevel, the collected research highlights "human like omnichannel voice agents" as the main feature. It is mainly suited to businesses and Customer Service Teams.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The collected review notes may refer to a different product or company, so they are not used in this comparison. Check recent product reviews before making a decision.
Usesimple
For Usesimple, the collected research highlights "AI voice that sells" as the main feature. It is mainly suited to enterprises and sales teams.
Public pricing was not available in the collected data. No free plan was listed when the research was collected.
The main points to check are calls businesses far from user location, AI speaks too fast and unnaturally, asks multiple questions without pausing. These notes come from the collected research and may not describe every customer's experience.
Callagentai
For Callagentai, the collected research highlights "24 7 AI-powered call receptionist" as the main feature. It is mainly suited to small businesses and service businesses.
The listed prices were Start: $25/m. Billing is shown as monthly. No free plan was listed when the research was collected.
The main points to check are no user reviews available, high cost for elite AI plan, limited call time in starter plan. These notes come from the collected research and may not describe every customer's experience.
Prices, plans, and product details can change. Check each provider's website before making a final decision.